Contact Us
Get in touch
Real humans, fast replies. We answer all emails within 24 hours (usually much faster) Monday through Friday.
For everything — order questions, returns, sizing help, partnership inquiries, fan mail, complaints, jokes.
What to include in your email
- Your order number (starts with #1001 or similar, in your confirmation email)
- The product or guide name
- What's going on (the more detail the better)
- Photos if anything arrived damaged or wrong
Common reasons people email
- Tracking question → check Track Order first
- Refund request → see Returns
- Shipping question → see Shipping
- PDF didn't arrive → check spam, then email us
- Wrong size — exchange/return → email with order number
Social
Find us on YouTube: @InsideCaliforniaTV
Business / wholesale
Carrying our merch in your shop, or want to collab on a guide? Same email — write "WHOLESALE" or "COLLAB" in subject line and you'll get a response within a business day.
Mailing address (for returns only)
SplitFlux LLC
Returns address provided in your return label email — please do not ship returns to any other address without authorization.